Mimecast Services Jobs 2024 | Apply for May x9 Customer Success Manager, Business Development Manager Writer Vacancies

Requirements

• Years of experience in a Customer Success or Account Management role within a SaaS or technology company
• Years of people management in a SaaS company experience
• Excellent cross functional collaboration skills; ability to build relationships, network, articulate problems and collaboratively problem solve
• Results-oriented with a focus on customer satisfaction, retention, and revenue growth
• Ability to collaborate and plan strategically with other leaders in the business to directly assist and contribute to NRR and D&C
• Experience partnering with multiple levels of customer stakeholders including technical admins, c-level executives, legal, and compliance teams
• SAAS company experience in cybersecurity space preferred
• Familiarity with Salesforce CRM, Gainsight and/or other Customer Success tools desirable

Apply Now

Requirements

• Experience in HUNTER IT solution selling experience (farmers need not apply)
• Track record of EXCEEDING sales revenue targets
• Experience opening and closing large enterprise deals following proven solution selling methodology
• Proven ability to build integrated sales and marketing plans
• Ability to manage risks, priorities and expectations in a fast-paced environment
• Superior problem-solving and analytical skills
• Ability to work with and gain input and resources from multiple teams and disciplines
• In- depth understanding of the Channel landscape
• Accurate forecasting and sales reporting experience
• Broad general knowledge of the SaaS and high-tech industry
• Experience selling into Africa beneficial
• Working with a BDR team and ISP/Channel
• Commercial diploma or degree beneficial

Apply Now

Requirements

• Experience in HUNTER IT solution selling experience (farmers need not apply)
• Track record of EXCEEDING sales revenue targets
• Experience opening and closing large enterprise deals following proven solution selling methodology
• Proven ability to build integrated sales and marketing plans
• Ability to manage risks, priorities and expectations in a fast-paced environment
• Superior problem-solving and analytical skills
• Ability to work with and gain input and resources from multiple teams and disciplines
• In- depth understanding of the Channel landscape
• Accurate forecasting and sales reporting experience
• Broad general knowledge of the SaaS and high-tech industry
• Experience selling into Africa beneficial
• Working with a BDR team and ISP/Channel
• Commercial diploma or degree beneficial

Apply Now

Requirements

• Years of experience in a Customer Success or Account Management role within a SaaS or technology company
• Years of people management in a SaaS company experience
• Excellent cross functional collaboration skills; ability to build relationships, network, articulate problems and collaboratively problem solve
• Results-oriented with a focus on customer satisfaction, retention, and revenue growth
• Ability to collaborate and plan strategically with other leaders in the business to directly assist and contribute to NRR and D&C
• Experience partnering with multiple levels of customer stakeholders including technical admins, c-level executives, legal, and compliance teams
• SAAS company experience in cybersecurity space preferred
• Familiarity with Salesforce CRM, Gainsight and/or other Customer Success tools desirable

Apply Now

Requirements

• Tenured OEM/Sales experience
• Experience in technology sales or channel sales experience
• Experience managing large enterprises and/or partner relationships
• Understanding of the partner landscape within the region
• Understanding of opportunity qualification, running a deal cycle and forecasting
• Knowledge of the competitive landscape
• Ability to build Go To Market plans with top partners in the region
• Ability to work within a fast-paced, often ambiguous environment
• Interface at all levels maintaining strong working relationships across cross-functional teams
• Exceptional verbal and written communication skills.
• Extremely strong organizational and time management skills
• Willingness to go above and beyond to be successful
• Experience selling cloud solutions with a focus on Software-as-a-Service (SaaS) solutions
• Good understanding of email network infrastructure and related services
• Strong presentation, program management and negotiation

Apply Now

Requirements

• Strong experience in Customer Success, with proven experience working within a scaled or digital motion, and in a people management role
• Demonstrable experience in scaling and transforming an organization with a proven track record of galvanizing global teams and leading through change
• Strong customer facing skills – adept at acting as an executive escalation point and talking with customers at all levels of an organization
• Innovative, agile, creative and self-driven; able to understand a large customer pool and respond to customer needs in a programmatic way
• A self-starter – able to work both independently and collaboratively
• Strong quantitative/analytical and system skills
• Excellent verbal and written communication skills
• Cyber security experience an advantage

Apply Now

Requirements

• Be a result driven and optimistic problem solver
• Comfort working in a highly agile, intensely iterative environment
• Self-motivated and self-managing, with task organizational skills
• Great communication: Regularly achieve consensus amongst technical and business teams
• Demonstrated capacity to clearly and concisely communicate complex business activities, technical requirements, and recommendations
• Demonstrated experience with one or more of the following business subject areas: marketing, finance, sales, product, customer success, customer support, or engineering
• Highly proficient in SQL. You can interpret and optimize queries, for performance, written by other analysts and engineers
• Experience in data transformations and modeling using dbt
• Experience in the data space as an analyst, engineer, or equivalent
• Experience designing, implementing, operating, and extending enterprise dimensional models
• Experience working with a large-scale data warehouse, preferably in a cloud environment
• Experience building reports and dashboards in a data visualization tool
• Experience maintaining a project workstream to identify tasks, milestones, and deliverables

Apply Now

Requirements

• Comfort working in a highly agile, intensely iterative environment
• Proven experience in leading and managing high-performing analytics teams
• Self-motivated and self-managing, with task organizational skills
• Great communication: Regularly achieve consensus amongst technical and business teams
• Demonstrated capacity to clearly and concisely communicate complex business activities, technical requirements, and recommendations
• Demonstrated experience with one or more of the following business subject areas: marketing, finance, sales, product, customer success, customer support, or engineering
• Highly proficient in SQL. You can interpret and optimize queries, for performance, written by other analysts and engineers
• Experience in data transformations and modeling using dbt
• Experience leading teams in the data space
• Experience designing, implementing, operating, and extending enterprise dimensional models
• Experience working with a large-scale data warehouse, preferably in a cloud environment
• Experience managing analytical projects and workstreams

Apply Now

Requirements

• Excellent written English
• Experience in copywriting/technical writing experience.
• Ability to gather and analyze the information needs of the audience
• Strong interviewing and listening skills
• Collaborating with internal specialists to clarify technical issues
• Using graphics editing software
• Basic HTML editing skills

Apply Now